We’re always here to support you. Whether you have a question about The Feelings Kit, need help choosing the right tools, or simply want to share your experience, we’d love to hear from you.
Or you can reach us directly at hello@thefeelingskit.com
We aim to reply within 14 working days.
Business Address: The Feelings Kit, 128H Western Road, Bletchley, Milton Keynes, MK2 2PU, United Kingdom.
Not at all. We’ve designed the kits for real families, not experts. Each one includes a simple caregiver guidebook to help you get started, and every tool is clear, guided, and easy to use straight away. You can open it, explore together, and learn as you go.
The kit is designed for children roughly ages 6–12, but many families use it outside that range too. Younger children enjoy the characters and simple prompts, while older children benefit from the deeper 'Make It' cards, conversations and reflection activities.
You can reach out anytime. Whether you’re unsure how to start, want ideas for adapting the tools, or just need a bit of guidance, we’re here to help. Email us at hello@thefeelingskit.com and we’ll get back to you as soon as we can.
Most families begin with a kit, because it gives you everything you need to support one emotion with confidence — the cards, the guide, and the simple steps that make it easy to get started. As your child grows more familiar with that emotion, you can add tools like the Worry Pads, the Checking-In Pad or other supporting items to deepen the practice. If you’d prefer to start smaller, each product can stand alone too — but the kits are the clearest, calmest place to begin.
Yes. We’re always learning from parents and developing new ideas. Our goal is to grow The Feelings Kit over time with new characters, prompts, and tools that support families in everyday emotional moments.
Each tool supports a different part of emotional learning — from naming feelings to practising coping strategies. They’re designed to be used together or individually, depending on what your child needs in the moment. Many families start with the full kit and add the journal or pads as their child grows in confidence.
Yes. Many families with neurodivergent children find the kit especially helpful. The tools are visual, predictable, and gentle, with no pressure to respond in a specific way. Every child is different, so you can adapt the activities to your child’s pace and communication style.
You can read our full Safety Statement in the website footer. It explains exactly what to do if you ever need extra support.
